Privacy & Security Policy

Health Plan Solution Partners ("we," "us," "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy and Security Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.

Information We Collect

We collect personal information that you provide directly to us, such as:

• Contact Information: Name, email address, phone number, and mailing address.
• Application Information: If you apply for one of our services, we may collect personal details related to health, insurance policies, or other necessary financial data.
• Website Usage Information: We may also collect non-personal information about how you use our website (e.g., pages visited, time spent on the site, etc.) through cookies or similar tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Process your insurance applications, claims, or requests.
• Customer Support: Respond to inquiries, provide assistance, and manage customer accounts.
• Marketing: With your consent, send you marketing materials and information about new products and services.
• Legal Compliance: Ensure we comply with applicable laws and regulations, such as the Health Insurance Portability and Accountability Act (HIPAA).

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that help us deliver services (e.g., email marketing providers, payment processors).
• Legal Authorities: If required by law or to protect our rights, we may disclose your information to law enforcement or regulatory agencies.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and collect usage data. Cookies help us understand how visitors interact with our site and improve its functionality.

You can control cookie settings through your web browser preferences, but disabling cookies may limit the functionality of certain features of our website.

Data Security

We take the protection of your personal information seriously and implement industry-standard security measures to safeguard it. This includes:

• Encryption: We encrypt sensitive data during transmission (e.g., when processing online payments).
• Access Controls: Only authorized personnel have access to your personal information.
• Data Retention: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to update or correct any inaccurate information.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Opt-Out: Opt-out of receiving marketing communications at any time.

Changes to This Policy

We may update this Privacy and Security Policy periodically. Any changes will be posted on this page, and significant changes will be communicated via email or through a prominent notice on our website.

Contact Us

If you have any questions about this policy or how we handle your personal information, please contact us at:

Health Plan Solution Partners

234 E. Foothill Blvd.

Arcadia, CA 91006

Email: info@hpspagents.com

Phone: (888) 991-8893

Updated: October 16, 2024